Terms of Service

1.1 Acceptable Use

You agree to use our website and services only for lawful purposes. You must not:

• Violate any applicable local, national, or international laws or regulations
• Infringe upon or violate the intellectual property rights of Amoy Infusion or third parties
• Transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable content
• Attempt to gain unauthorized access to our systems, networks, or accounts
• Interfere with or disrupt the proper functioning of our website or services
• Engage in any automated use of our website without express written permission

1.2 Permitted Uses

Our website and services are provided for:

• Learning about our tea sourcing, corporate programs, and certification services
• Submitting inquiries and requests for information
• Engaging with our business services under separate agreements
• Accessing educational content and resources related to tea

1.3 Service Access Requirements

To access certain features of our services:

• You must be at least 18 years of age or have parental consent
• You must provide accurate and complete information when requested
• You are responsible for maintaining the confidentiality of any account credentials
• You must notify us immediately of any unauthorized use of your account

1.4 Fair Usage Guidelines

We expect all users to interact with our services in good faith. Excessive requests, automated scraping, or other activities that place undue burden on our systems may result in temporary or permanent restriction of access. We reserve the right to limit service usage to ensure fair access for all users.

2.1 Account Creation

For services requiring registration:

• You must provide accurate, current, and complete information during registration
• You must promptly update your information if it changes
• You are responsible for all activities conducted through your account
• You must maintain adequate security of your login credentials

2.2 Account Security

You are solely responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage arising from your failure to maintain adequate security. You must immediately notify us of any unauthorized use of your account or any other breach of security.

2.3 Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services:

• If you violate these Terms of Service
• If we suspect fraudulent, abusive, or illegal activity
• If required by law or regulatory authority
• For prolonged inactivity (after reasonable notice)

You may terminate your account at any time by contacting us. Termination does not affect any obligations accrued prior to termination.

2.4 Multiple Account Policy

Each individual or organization should maintain only one account unless multiple accounts are explicitly authorized for legitimate business purposes. Creating duplicate accounts to circumvent restrictions or gain unfair advantage is prohibited.

3.1 Uptime and Maintenance

We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Emergency repairs or security updates
• Technical difficulties or system failures
• Events beyond our reasonable control

We will make reasonable efforts to provide advance notice of scheduled maintenance.

3.2 Feature Availability

Certain features and services may be available only in specific geographic regions or to specific user categories. We reserve the right to add, modify, or discontinue features at our discretion. Material changes affecting your use of paid services will be communicated in advance when reasonably possible.

3.3 Geographic Restrictions

Our services are primarily designed for users in Singapore and Asia-Pacific regions. While we welcome global visitors to our website, certain services may not be available in all locations due to regulatory, logistical, or business considerations.

3.4 Service Modifications

We reserve the right to modify, update, or enhance our services to improve functionality, security, or user experience. We may also discontinue services or features that are no longer viable. Significant changes will be communicated through our website or via email to registered users.

4.1 Content Ownership

All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Amoy Infusion or our content suppliers and is protected by Singapore and international copyright laws. Unauthorized use of our content may violate copyright, trademark, and other applicable laws.

4.2 User-Generated Content

If you submit content to our website or services (such as testimonials, feedback, or comments):

• You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content
• You represent that you own or have the necessary rights to the content
• You agree not to submit content that infringes third-party rights or contains illegal material
• We reserve the right to remove any content that violates these terms or applicable laws

4.3 License Grant

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license does not include any right to download (other than page caching), modify, or create derivative works from our content.

4.4 Trademarks

"Amoy Infusion" and related marks, logos, and service names are trademarks of our company. You may not use these trademarks without our prior written permission. All other trademarks appearing on our website are the property of their respective owners.